Campervan hire in Baltimore
from £59.07/night

Cruise America C-25, Washington D.C., written on 5 months ago

Unfortunately, our vehicle was not really clean when we picked it up.We had to clean the cupboards, toilet and fridge. One of our predecessors must have had quite an accident on the passenger side, as the door to the camper could only be locked by applying a lot of pressure. The fly screen door was also warped, so it kept popping open by itself. The cupboards were almost impossible to open and the cupboard door above the seats fell off several times while driving.The generator switched off several times after about an hour, which was extremely inconvenient when we were not on site but could not take the dog with us. When we complained on site, we were generously waived the $90 usage fee. However, I am quite sure that we had booked the premium package with free use.The rear mattress was defective; a spring from the mattress core or whatever it was poked through while we were sleeping. The people at the pick-up point were nice, but they weren't really interested in what we had to complain about. They were happy that we returned the car so clean. We would still book again because we have had very good experiences in the past.

Cruise America C-25, Washington D.C., written on 10 months ago

We cannot recommend Cruise America in this form. The rented camper was in an unacceptable condition. The following defects on collection: Interior very dirty. Dust and dirt in every shelf, on the doors in the corners. Mould in the fridge, storage compartment flap on the right damaged, locking mechanism defective. Damage to the exterior on every side. The employee gave you the feeling that he didn't care about the above-mentioned defects. Subsequent cleaning was also only half-hearted. Only the fridge was wiped down again. We then cleaned the inside ourselves. The journey was therefore delayed by 3 hours! During the journey we noticed further defects. First journey at approx. 45 mph the roof hatch locking mechanism came loose. Emergency repairs were carried out by ourselves on the hard shoulder. After the first purchase, we secured it with cable ties. Water connection on camper leaking. Driver's side door seal coming loose. Mattress in the rear bed area sagging. Back pain was the result. First rain -> windscreen wiper blades defective, water ingress in the interior. Reversing sensors not working. Privacy moulding in the interior falling down. Electric igniter from gas cooker defective. Exterior light not working. This is just a large excerpt of the existing defects. Finally, the water supply unit was still leaking, so that when the water pump was running or the city water supply was connected, the water ran into the interior. It was therefore no longer possible to use the toilet, shower or washbasin. All in all, the camper was rubbish and not worth renting for the money! Due to the defects, we are also seeking compensation. We have never experienced anything like it.

Cruise America C-19, Washington D.C., written on over 2 years ago

The rental is expensive (I knew that) but the service is poor.

Cruise America C-30, Washington D.C., written on almost 3 years ago

Overall the vehicle is excellent, Interior fitting are not to the standard of other providers such as RoadBear but overall they represent good value for money and are generally cheaper to rent than the other providers.