Campervan hire in Daytona Beach
from £81.43/night

Road Bear C 29-31, Orlando, written on about 2 months ago

Although we had booked the equipment many months in advance, we found out on site that there were no pillows, blankets, bed linen, towels, cleaning cloths etc. available. We had to buy everything ourselves on site and were of course unable to take the items we had paid for home with us after use. There were no brooms, buckets, hand brushes etc. either. After a week the fridge broke down and expensive food had to be thrown away and we had several expensive phone calls to the service hotline. We had booked Road Bear before and were always satisfied, but in Orlando it was the worst experience we have had so far and very disappointing for us. As we only got the motorhome at 3.45pm and had to do so much shopping and nobody wanted to sleep in the unwashed new clothes, we didn't sleep the first night in the expensive motorhome as planned, but in an even more expensive hotel (the cheaper one had no parking space for our large motorhome) and the next day we were able to spend some time in the launderette to wash the 4 sheets, towels, blankets etc.. Road Bear should have let us know before we arrived so we could have packed something each. All very disappointing. There were also defects. How can you leave a sharp screw on a faulty door just stuck in a doorway like that? We taped it up when my daughter scratched her arm on the first evening. Road Bear should have fixed that before handing it over. We would definitely never rent a motorhome from this branch again.